Privacy Policy

Last updated: January 2024

The EnergyStore, hereinafter referred to as "we," "us," or "our," respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website theenergystore.ie (the "Site") and interact with our services.

1. Information We Collect

We collect personal information that you voluntarily provide to us when using our services. This may include:

  • Contact information (name, email address, phone number)

  • Billing and shipping details

  • Payment information

  • Order history

  • Communications preferences

We also automatically collect certain information when you visit our website, such as your IP address, browser type, and device information.

2. How We Use Your Information

We use your information for various purposes, including:

  • Processing and fulfilling your orders

  • Providing customer support

  • Personalising your shopping experience

  • Sending promotional emails (with your consent)

  • Analysing website usage to improve our services

3. Cookies and Similar Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.

4. Third-Party Disclosure

We may share your information with trusted third parties, such as payment processors, shipping partners, and marketing service providers, to facilitate our business operations.

5. Data Security

We implement reasonable security measures to protect your information. However, please be aware that no method of transmission over the internet is entirely secure.

6. Your Rights

You have the right to:

  • Access and correct your personal information

  • Object to processing for direct marketing

  • Request erasure of your data under certain circumstances

7. Changes to This Privacy Policy

We reserve the right to update this privacy policy periodically. We will notify you of any material changes by posting the updated policy on the Site.

Contact Information:

For all queries, contact us at sales@theenergystore.ie. Our team will respond within 24 hours.